> ## Documentation Index
> Fetch the complete documentation index at: https://eggz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Bring your bank's payments into eggz

> Connect your bank and its payments show on Expenses. Renew the bank feed before it ends, or disconnect it and keep the payments already in eggz.

## What the bank feed does

The bank feed brings your bank's payments into eggz, refreshed every six hours. They show on **Expenses**, on the **Bank payments** tab.

Only admins can connect your bank, finish connecting, use **Sync now**, disconnect or renew the bank feed. Only admins get the renewal email. Accountants can see the payments on **Expenses**, on the **Bank payments** tab.

## Connect your bank

<Steps>
  <Step title="Open Settings > Integrations">
    Find the **Bank feed** card.
  </Step>

  <Step title="Press Connect your bank">
    eggz opens your bank's screens. Choose your bank and follow its steps.
  </Step>

  <Step title="Come back to eggz">
    The card says **Bank connected. eggz is pulling its payments now.** It then lists the accounts it reads, by name and last four digits, and when it last synced.
  </Step>
</Steps>

If you leave your bank's screens before you finish, the card says **Finish connecting your bank to see its payments here.** Press **Finish connecting** to carry on.

To check for new payments without waiting, press **Sync now** on the card.

## Bank payments

Open **Expenses** and click the **Bank payments** tab, or press **See payments in Expenses** on the **Bank feed** card. Each payment shows its **Date**, **Description** and **Amount**, newest first. Press **Show more** for older ones.

A payment shows once your bank has posted it, dated as on your bank statement.

## Renew the bank feed

Your bank shares your payments with eggz for a set time. Renew the bank feed before that time ends and new payments keep arriving. The payments already in eggz stay either way.

eggz tells you when it's time:

* **From 14 days before it ends.** A band at the top of **Expenses** reads, for example, **Renew your bank feed by 20 Oct 2026**, with a **Renew bank feed** button. On the **Bank feed** card, **Renew bank feed** becomes the button, under **Renew by 20 Oct 2026 to keep new payments arriving.** **Sync now** moves into the card's **⋯** menu.
* **3 days before it ends.** Admins get one email: **Renew your bank feed by 20 Oct 2026**. Its **Renew bank feed** button opens **Expenses**.

The date is in your organisation's **Timezone**, set in [General settings](/help/guides/settings#general-settings).

<Steps>
  <Step title="Press Renew bank feed">
    On the band on **Expenses**, or on the **Bank feed** card in **Settings > Integrations**. eggz opens your bank's screens.
  </Step>

  <Step title="Confirm with your bank">
    Follow your bank's steps.
  </Step>

  <Step title="Come back to eggz">
    The **Bank feed** card says **Bank feed renewed. New payments keep arriving.** The band on **Expenses** goes away.
  </Step>
</Steps>

If you leave your bank's screens before you finish, the band and the card still ask you to renew. Press **Renew bank feed** again.

### If the bank feed has stopped

If the time runs out before you renew, new payments stop arriving. The payments already in eggz stay. The **Bank feed** card says **Needs renewing. New payments have stopped.** and the band on **Expenses** says **Your bank feed has stopped**. Press **Renew bank feed** and follow the same steps.

## Disconnect your bank

Disconnecting stops new payments. The payments already in eggz stay on **Expenses**.

<Steps>
  <Step title="Open Settings > Integrations">
    Find the **Bank feed** card.
  </Step>

  <Step title="Open the card's menu">
    Press **⋯** at the top right of the **Bank feed** card, then **Disconnect bank**.
  </Step>

  <Step title="Confirm">
    eggz asks **Disconnect your bank?** Press **Disconnect bank** to go ahead, or **Keep it connected** to leave it as it is.
  </Step>
</Steps>

The card then says **Disconnected. Its payments so far stay on Expenses.** eggz stops reading your bank, and **See payments in Expenses** still takes you to the payments.

If the card says **Your bank didn't disconnect just now**, your bank feed is still connected and the eggheadz are on it. [Contact support](mailto:support@eggz.ai) if it's urgent.

To connect again, press **Reconnect your bank** on the card.

## On the forever free trial

The bank feed runs for 30 days on the forever free trial, counted from the first time you connect. After that it pauses: new payments stop arriving, the ones already in eggz stay, and the card says **Paused after 30 days on the forever free trial**. Press **Keep it running on Solo — \$19 a month** to keep it going. Paid plans have no time limit.

Disconnecting and connecting again doesn't start the 30 days over.


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